SENIOR ON-SITE SERVICE SPECIALIST -

Company: RicohRicoh
Location: Fayetteville
Posted on: October 20, 2024

Job Description:

Summary Working in a Mail Services on campus which could include various types of administrative support, retail mail and package services, mail sorting and delivery, site organization and basic cleaning. - This will largely depend on the candidate and how quickly they pick-up different activities. ---***Shift timings*** 8:00 AM - -to 5:00 PM (Mon- Fri) Responsibilities POSITION PROFILE - Ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. - Also operates High volume mail management systems. - Generates reports for digital printing, imaging, and mail systems in digital format. - Supports customer facing requests in a retail mail/shipping environment May also provide operations functions in one or all of the following areas: operates duplicating equipment, performs associated copying tasks, and related software. - Note: Due to the higher level of presentation and telephone skills needed to perform customer service duties, employees performing this function are considered to be Senior On-Site Services Specialist. - This position reports directly to the Site Manager, Site Supervisor, or Assistant Site Manager, depending on site personnel configuration. - JOB DUTIES AND RESPONSIBILITIES -Operating MS Office and Email systems for opening, sending and retrieving files - Opening, saving and transferring PC files based on established protocols - Accessing document management systems via established protocols - -Maintains records for management reports and inventories of supplies needed. Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required. - Calculates charges for jobs performed and maintains some billing logs. - May perform filing duties in conjunction with specific customer requests. - Delivers mail and packages to pre-determined customer locations within and outside of the site. - May travel between customer's buildings. - Answers customer questions regarding status or feasibility of job requests. - Performs duties related to the shipping of materials. - Performs duties related to the receiving of materials. May perform occasional cleaning duties as needed. - Uses all copier equipment, calculator, fax machine, postage meter and some PC. - -Performs filing duties, which may include 'purging' and archiving old documents. Performs other duties as assigned.

Keywords: RicohRicoh, Fayetteville , SENIOR ON-SITE SERVICE SPECIALIST -, Other , Fayetteville, Arkansas